What can the Phone assistant help you with?
Attends to your clients at any time
Our voice assistant is available 24/7. Operational time, vacations, or illnesses no longer have to impair your call center.
No waiting on line
The assistant picks up the phone immediately and it can handle hundreds of parallel calls.
Reduction of call center load
The assistent reliably handles all usual calls and allows your operators to focus on more complicated ones.
Leading the conversation
The assistant works with closed questions but can also answer a range of open questions. Everything according to a call script created specifically for you.
Understands what you say
The assistant recognizes key information in the call, like the type of request, contract number etc.
100 % stress toleration
Our assistant has no mood and even a thousand calls can be handled as professionally as the first one.
Voiceflow builder with advanced components
Try our assistant now
with no registration
This script demonstrates an operator informing the customer about an overpayment. Then it finds out how and where should the amount be returned.
One of the more complex scripts shows an incoming call to an insurance company allowing to arrange a travel insurance.
The scenario represents a call to a transportation company. It is possible to select the language of communication and then find the shipment based on its number or to find a depot.
A scenario from an insurance company portfolio that informs the existing customers about a new product.
Our assistant will call you within 10 seconds
What you find in the call
Select the country where you travel, date, number of days and the type of transport. Then you are informed of various types of insurance and their costs.
Using our voicebot reduces the costs of a call and simplifies the lives of your operators
INCOMING AND OUTGOING CALLS
ON-PREMISE OR CLOUD OPERATION
STANDARD SIP COMMUNICATION
CONNECTION TO / FROM OPERATOR
CLEAR WEB INTERFACE
CAMPAIGN AND LINE MANAGEMENT
VISUAL SCENARIO DESIGNER
CALL RECORDS AND TRANSCRIPTIONS
Easy integration with CRM systems
and telephone exchanges
Process Manager I
1st pace at Czech Contact
Center Award 2019
Organizer: ADMEZShow more