🥇 1st place at Czech Contact Center Award 2019 in Technology category more information

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Realised calls

Phone assistant
with AI

Fully automatic solution for incoming and outgoing calls

Try call
with assistant

Real examples of calls
handled by the assistant

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Assistance service

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What can the Phone assistant help you with?

Attends to your clients at any time

Our voice assistant is available 24/7. Operational time, vacations, or illnesses no longer have to impair your call center.

No waiting on line

The assistant picks up the phone immediately and it can handle hundreds of parallel calls.

Reduction of call center load

The assistent reliably handles all usual calls and allows your operators to focus on more complicated ones.

Leading the conversation

The assistant works with closed questions but can also answer a range of open questions. Everything according to a call script created specifically for you.

Understands what you say

The assistant recognizes key information in the call, like the type of request, contract number etc.

100 % stress toleration

Our assistant has no mood and even a thousand calls can be handled as professionally as the first one.

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Designer
KAMPAŇ

Voiceflow builder with advanced components

Designer
CAMPAIGN

Try our assistant now
with no registration

Example 1

Overpayment notification

This script demonstrates an operator informing the customer about an overpayment. Then it finds out how and where should the amount be returned.

Example 2

Travel insurance

One of the more complex scripts shows an incoming call to an insurance company allowing to arrange a travel insurance.

Example 3

Transportation company

The scenario represents a call to a transportation company. It is possible to select the language of communication and then find the shipment based on its number or to find a depot.

Example 4

Insurance company

A scenario from an insurance company portfolio that informs the existing customers about a new product.

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operator

Our assistant will call you within 10 seconds

What you find in the call

Select the country where you travel, date, number of days and the type of transport. Then you are informed of various types of insurance and their costs.

Find

package Package
or
package Depot
+420
Comming soon
panels
operator

Spocitejte skutecne náklady
na vaseho operátora

COMPARE costs

Using our voicebot reduces the costs of a call and simplifies the lives of your operators

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INCOMING AND OUTGOING CALLS

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ON-PREMISE OR CLOUD OPERATION

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STANDARD SIP COMMUNICATION

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CONNECTION TO / FROM OPERATOR

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CLEAR WEB INTERFACE

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CAMPAIGN AND LINE MANAGEMENT

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VISUAL SCENARIO DESIGNER

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CALL RECORDS AND TRANSCRIPTIONS

Do you want to know more?

Integrations

Easy integration with CRM systems
and telephone exchanges

integration integration integration integration
clients
PBX
operator
User Interface
CRM / database
Voicebot
SIP
API

References

Process Manager I
“We were very satisfied with our cooperation with Vocalls, we liked the solution they provided and it fully met our expectations.”
Jan Štofaňak

Jan Štofaňak

Process Manager I

COO
“We cooperate with Vocalls to automate communication with customers, where Vocalls specialists... More...
Zbigniew Macura

Zbigniew Macura

COO

Project Manager
“We started cooperating with Vocalls after an unsuccessful project with foreign company... More...
Vladimír Chovanec

Vladimír Chovanec

Project Manager

Our partners

Google
CISCO
Phonexia
Geneea
Daktela
Mluvii
Trigama International
Bootiq
AddAI
Newton Technologies
Mental health and wellness social bots
OpenOne
Anabix CRM
award

1st pace at Czech Contact
Center Award 2019

Organizer: ADMEZ

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Tel: +420 910 128 186

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